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PAYMENT TERMS AND CONDITIONS

F4football is a free to play game. However, we provide our users certain cosmetic and convenience features by purchasing coins. These coins can then be used for payment for an F4Football Plus membership or activate/use certain in-game features. By purchasing coins and/or accessing paid features on the F4Football website, you agree to comply with and be bound by the Payment Terms and Conditions detailed below.

  1. Payee Information
    1. Any payments conducted on our website are presumed to be made by the owners of the respective credit/debit cards or banking/payment accounts used for the transaction, or individuals authorized to perform such payments. We urge you to safeguard all confidential information and refrain from sharing it with anyone online, whether knowingly or unknowingly. We explicitly disclaim any responsibility for unauthorized payments made on your behalf.
    2. F4Football receives payments through third party payment providers or gateways. We do not collect or store any sensitive payment related information like bank details or credit/debit card numbers, and only get access to basic information about the payer from our payment service providers to help us identify the user who paid for a particular service, and payment related information like amount and name/quantity/validity of the goods or services purchased.
  2. Validity and Refund
    1. The coins purchased through F4Football are bound to the respective user accounts from which they were acquired, and are valid until and only until the respective user account exists.
    2. Purchased coins can be transferred from one user account to another, which then becomes bound to the account which they were transferred to.
    3. In case a user account gets banned due to a breach of our Terms and Conditions, the coins bound to that respective user account cannot be used or transferred to another account until the ban is removed.
    4. Accounts that get banned can contact us through the Support Centre or through email at support@f4football.com to know the reason for banning and try to resolve it, but the final decision on revoking the ban lies solely at the discretion of game administrators.
    5. Coins once purchased from F4Football cannot be returned and no refund will be applicable on any such purchases. We provide our users with free coins when they start playing the game, so that they can try our paid features making use of these free coins. Purchasing additional coins are at the user's own discretion, and we strongly advice to purchase coins only if you have tried and are satisfied with what you get for it.
    6. F4Football reserves the right to modify, update or even completely remove any features of the game at any time. Users shall be appropriately informed on these changes in advance. No additional costs shall be incurred to the user as a result of such changes, and F4Football are not liable to refund the users any coins spent to acquire any features that were changed or removed after they were acquired.
    7. F4Football reserves the right to discontinue the operation of the game at any time without giving specific reasons. However we will announce the discontinuation of the operation of the game in advance with a reasonable period of notice. F4Football are not liable to refund the users the cost of any unused coins linked to their accounts in such a scenario, so we strongly discourage accumulation of too many coins for your accounts.
  3. Outward Payments
    1. F4Football does not offer any payments to its users for winnings in the game.
    2. Coins purchased in the game are virtual and valid only for use within the game. These coins cannot be exchanged for goods or services outside the virtual gameworld in F4Football.
  4. Disputes and Legal Resolution
    1. F4Football is a property of and a game operated by Tegimus Infotech based in India. Any legal disputes arising in relation to payments through the game shall be deemed to have arisen in India, and shall be resolved only under the legal jurisdiction of honourable courts in India.

Contact Information

If you have any questions about these Payment Terms and Conditions, please contact us through the Support Centre or by email at support@f4football.com

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